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b is down. I changed phone service back from the last time. That… - CERisE's Testing for L

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March 24th, 2009


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11:14 am
b is down. I changed phone service back from the last time. That translated into a disconnect/reconnect. Again. In spite of the phone droid promising it would be seamless.

Grrrrr....

Projected reconnect is 4/1. I asked if it was a joke. It's not.

(10 comments | Leave a comment)

Comments:


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From:lishd
Date:March 24th, 2009 07:11 pm (UTC)
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omg

not again
[User Picture]
From:testing4l
Date:March 25th, 2009 08:36 pm (UTC)
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Yes. Again.

I have no good things to say about the telco.
[User Picture]
From:lishd
Date:March 25th, 2009 08:37 pm (UTC)
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why do you even have a line through them?
[User Picture]
From:testing4l
Date:March 25th, 2009 08:44 pm (UTC)
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Because without a line, I can't get the same level of service.

I don't remember which sales droid I was talking to, but we considered swapping off the line. He went to qual it, gave me a "Nope, can't do it!" phone call, and has not returned my calls since. In the worst case, that approach would've netted me service a day earlier.
[User Picture]
From:lishd
Date:March 25th, 2009 08:54 pm (UTC)
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huh? onelink has the same SL as lineshare dsl.
[User Picture]
From:testing4l
Date:March 27th, 2009 05:55 pm (UTC)
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Well -- technically speaking you're correct. From what I remember, the way that the phone company runs my line is slightly different than the way you guys run my line (in that it ends up that magic number of feet too many).

I really wanted him to call back so I could grill him on the specifics, but he didn't.
[User Picture]
From:lishd
Date:March 27th, 2009 06:59 pm (UTC)
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actually, i looked it up. the SL for biz onelink is better than lineshare. so why the fuck do you still have a phone number attached to that shit?
[User Picture]
From:meerkat
Date:March 25th, 2009 07:21 pm (UTC)
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Wow, sorry to hear that! Disconnected internet bites. Between me, you and S, it sounds like a bunch of us are having computer issues these days. I hope it connects sooner than next week... doesn't sound like the most effective service. Any other alternatives out there?
[User Picture]
From:testing4l
Date:March 25th, 2009 08:41 pm (UTC)
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It's not going to. It's the telco's fault. So AT&T has to get their lazy butts out there and put the copper back together. Then I have to place an order with my ISP. They place an order with Covad to get the lineshare set up again. At that point, I have net.

AT&T says they'll give me POTS on 4/1. No sooner and almost certainly later. Covad's the other long part of the equation.
[User Picture]
From:meerkat
Date:March 25th, 2009 08:47 pm (UTC)
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Sheesh! What an ordeal. Well, hang in there.... *hugs*

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